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Store Policies

Customer Care

At the UK Minifigure Store we are committed to providing exceptional customer service. Our goal is to ensure every customer has a positive experience when shopping with us. Please review our policies below for more information on how we aim to assist you.

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Returns & Exchanges


We want you to be completely satisfied with your purchase. If you're not happy with your item, we offer easy returns and exchanges within 28 days of purchase.

Return Process: Items must be unused, in their original condition, and include all packaging. To initiate a return, contact our customer care team at ukminifigurestore@gmail.com.


Refunds: Refunds will be processed within 14 days once we’ve received your returned item. The refund will be issued to the original payment method.


Exchanges: If you’d like to exchange an item, please let us know, and we’ll be happy to assist based on availability.


Shipping & Delivery


We strive to ensure your order is processed and shipped as quickly as possible.

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Shipping Times: Orders are typically processed within 2-3 business days.

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Shipping times vary depending on location and shipping method chosen at checkout.


International Shipping: We offer worldwide shipping. Please note that international customers may be responsible for additional customs or duties charges.


Payment Methods
We accept all major credit cards, PayPal, and other secure payment gateways. All transactions are processed securely, and we do not store any payment information.

 

Privacy & Safety
Your privacy is important to us. We are committed to protecting your personal information and ensuring that your shopping experience is secure. For more information, please refer to our Privacy Policy below.

Privacy & Safety

At the UK Minifigure Store your privacy and safety are our top priorities. We are committed to protecting your personal information and ensuring that your experience on our website is both secure and transparent. Below, you will find an overview of how we handle your data and safeguard your privacy.

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Data Collection
We collect personal information, such as your name, email address, and payment details, when you make a purchase, subscribe to our newsletter, or interact with our site. This information is collected solely to enhance your experience and provide the services you have requested.

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Data Usage
Your personal data is used for:

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Processing and fulfilling orders
Providing customer service and support
Improving our website and tailoring content to your preferences
Sending promotional emails or updates (with your consent)


We never sell, rent, or share your personal information with third parties for marketing purposes.

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Data Protection
We use industry-standard encryption and security measures to protect your data during transmission and storage. This includes Secure Socket Layer (SSL) encryption to safeguard sensitive information like payment details.

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Cookies
Our website uses cookies to enhance your browsing experience by remembering your preferences and tracking usage patterns. You can adjust your browser settings to refuse cookies if you prefer not to share this information.

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Third-Party Links
Our website may contain links to external websites. Please note that we are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before sharing any personal information.

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Your Rights
You have the right to access, update, or delete your personal data at any time. If you wish to make changes or have any concerns about your data, please contact us at ukminifigurestore@gmail.com

 

Contact Us
For questions or concerns about our privacy practices or data handling, feel free to reach out to our support team at ukminifigurestore@gmail.com or 07541627293. We’re here to ensure that your experience is safe, secure, and transparent.

Payment Methods
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